Please visit our Wheelchair Types page to view our available rental products. Select the wheelchair you’d like to rent, then complete the reservation form.
Free cancellation is available up to 3 days before the rental start date. Cancellations made 2 days or less before the rental start date are subject to a 100% cancellation fee.
All items are available in one-week rental periods.
Our staff will deliver your wheelchair and accessories to your hotel or other designated location, then collect them from the same location or another agreed location within our service area.
Free Delivery & Pickup for Central Tokyo (23 Wards), Yokohama, Osaka, Fukuoka, and Cruise Terminals in Tokyo, Yokohama, and Osaka.
Narita Airport delivery/pickup: additional ¥23,000 (one-way, tax included)
Kyoto city delivery/pickup: additional ¥11,000 (one-way, tax included)
For other areas, please contact us.
Unfortunately, that is not possible. Please return wheelchairs, scooters, and accessories within the delivery area.
We’ll send you a secure payment link after your reservation is confirmed. Please complete your payment by credit card before your rental begins.
We offer manual wheelchairs, electric wheelchairs, folding electric wheelchairs, and mobility scooters. Please click here for a description page.
Yes. We will send you a confirmation email after reviewing your reservation. Once your reservation is confirmed, we will email you a secure payment link to complete your booking.
Yes. Please let us know in advance when making your reservation or by replying to your confirmation email, and we will arrange for someone else to receive the wheelchair on your behalf.
Yes. We deliver and pick up wheelchairs as scheduled, even on rainy days. However, in the event of severe weather or other natural disasters that make travel unsafe, we may need to adjust the delivery or pickup schedule.
Yes. While we are unable to provide travel-related assistance, please contact us as soon as possible if you experience any problems with your rented wheelchair, such as a malfunction, damage, or theft. Our staff will be happy to assist you.
Yes. Our staff will explain the basic operation of the electric wheelchair when it is delivered. If you have any questions, please feel free to ask at that time.
In many cases, your rental dates can be changed before the rental begins, subject to availability. Please contact us as soon as possible, and we’ll do our best to assist you.
